Tracy Downs is promoted to president of operations

HOUSTON, Oct. 17, 2022 (GLOBE NEWSWIRE) — Houston Community Management Services (HCMS), a Association leading company and provider of community management services in Houston, League City and Sugarland, is pleased to announce the promotion of Tracy Downs to President of Operations. In her new role, she will lead and sponsor key strategic operational initiatives across her assigned territory. This includes partnering with executives to plan branch business objectives, develop policies, and coordinate operations between branches, ancillary companies, and head office departments.

Downs joined HCMS in 2001 and has held several positions in accounting, operations, project planning and customer support. During her more than 20-year career at Associa, she held the positions of accounts payable clerk, accounting supervisor, director of operations and branch vice-president before being promoted to branch president. Based on his previous experience, Downs brings a valuable combination of accounting and operational expertise to his new role.

“Tracy Downs is a wonderful example of the industry-leading career and professional growth opportunities that Associa offers its employees,” said Associa Regional Vice President Shawn Fazekas, CMCA®. “She has maximized these opportunities and we are proud and excited that she is now utilizing her extensive industry expertise as a member of our branch leadership team.”

About Associate

With more than 225 branches across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unparalleled training, expertise and pioneering innovation. For more than 43 years, Associa has brought positive impact and significant value to communities. To learn more, visit

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